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Wollens office

Digital Sign In at Wollens Solicitors

Creating a better welcome for visitors and staff with a modern user experience and smart functionality for safer more compliant site management.

About the Client

Wollens is an award-winning law firm with a 160-strong team that has grown to become one of the largest solicitors in the South West of England.

The firm prides itself on providing a better customer experience than a stereotypical law firm, offering jargon-free advice that clients can count on, and are working with Xerox specialists to fully embrace the benefits of digital working.

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The Challenge

Traditional paper-based working holding back transformation

  • Existing pen-and-paper signing in was clunky

  • Receptionist filled out visitor pass manually

  • No visibility of staff and visitors in site

  • Not conducive for safe or flexible working

The Solution

Concept Digital Sign In has transformed the way the firm operates day-to-day

  • Visitors scan QR code or type their details and pass printed

  • Hosts are sent alerts to let them know guests arrived

  • Staff automatically signed in and out via App

  • Portal tracks staff and visitors at multiple offices from a central location

"The new digital sign in system works flawlessly. It’s a simple concept but it’s professionalised the staff and client sign in service."

– Clive Meredith, Practice Director

The Results

Complete visibility over who is in the offices at any one time has proved invaluable

  • Streamlined, contactless visitor and staff management

  • Real-time data enables visibility and management of sites

  • Pre-registration improves welcome and frees up reception staff

  • Enabled compliance to health and safety regulations

Now it's your turn to

Make a Digital Transformation

Let’s talk about your digital journey to more efficient ways of working.

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