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man using a simplified, enterprise-grade phone system in Microsoft Teams

Voice

Go cloud-based for voice and video communications

Innovation built for modern business calling

A simplified, enterprise-grade phone system in Microsoft Teams

Cloud-based calling has created new opportunities and possibilities for working seamlessly between voice and video based communication, and become better aligned with emerging requirements and expectations from users and customers.

Your teams stay productive and connected across a range of devices regardless of location. Calling is more closely linked with collaboration, allowing users to place and receive calls in the same tool they use to chat and host video meetings. Little wonder Microsoft Teams Phone has already surpassed 12 million users.

Get busy with Teams Phone in Microsoft Teams

With Microsoft Teams, jump right into voice and video calls using Teams Phone to talk with your team, customers and suppliers, and get things done faster wherever you need to work.

How to make and receive calls in Microsoft Teams YouTube Video

A recognised leader in Unified Communications as a Service (UCaaS)

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Simplified communication and collaboration

Your people, customers, suppliers and partners stay connected regardless of where you need to work.

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Enterprise-grade communication

Delivering a simple-to-manage solution fit for modern working right-sized for your organisation, without the burden on IT teams.

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Mobile-first for flexibility

Empower employees in remote, in-office, or hybrid work environments to collaborate, communicate and stay connected.

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Connect more securely

Create more productive and secure collaboration with comprehensive tools that help protect data and information.

Contact Centre Collaboration

The Microsoft Digital Contact Centre Platform combines collaborative Teams capabilities with the feature-rich agent experience of Dynamics 365 and industry-leading conversational AI from Nuance.

This integrated Teams telephony platform ensures your entire organisation can help serve customers using their expertise and experience.

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A Proven Solution for Future-Proofing your Communications

After adding Teams Calling to existing Teams deployments, research found that customers integrated telephony into broader collaboration processes and systems with additional benefits.

"Key results from the investment included: better and faster communication, which saved time and improved business outcomes; lower voice solution and usage costs; and more time was made available for IT teams to deliver value to the organization."

— Forrester, 2021

Talk Teams Phone with your Microsoft Gold Partner to transform how you do communications.

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