IT Managed Services

Taking IT to the next level

Our aim is to introduce greater efficiencies, new ways of working and better systems for managing your IT infrastructure and applications - in partnership with you.

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All of your IT needs taken care of

We will help you protect, support and optimise your IT infrastructure with our proven range of IT services and solutions. From full network support and disaster recovery, through to managed security services, connectivity and cloud applications, we’ll help your business to minimise downtime, achieve operational efficiencies, increase security and secure cost savings.

Business Objectives
Business Benefits

IT has become a core business function in recent years and is heavily involved in delivering many key objectives for businesses across the UK. We can help you to take advantage of recent technological advancements to get your business to where you want it to be.

Deliver an infrastructure that caters for mobile workers and office based staff alike.
Ensure business data is safe and compliant with the new GDPR.
In the event of a disaster, ensure that the business can recover with minimal disruption.
Improve customer service capabilities.

Our wide range of IT services and solutions will deliver numerous benefits to your organisation.

Minimise downtime of your IT applications.
Protect, support and optimise your IT infrastructure.
Improved connectivity for greater productivity and flexibility.
Increased network and data security that is GDPR compliant.
Fast, efficient support and rectification of faults.

Why Altodigital

We pride ourselves on our expertise.

Our team of experts are spread throughout the UK and include MCSA and MCSE certified technicians. We also partner with some of the leading names in the IT industry, including Microsoft, Dell, Cisco, Apple, VMware and HP.

The IT services we provide are bespoke to each individual organisation we work with and scalable to ensure that we are able to meet not only the operational needs of your business requirements, but also the financial ones. An essential part of our offering includes our UK based data centres, which not only provide redundant power availability and cooling, but also world-class connectivity. They also give your data the physical security it deserves.

Our support

IT support calls are placed through our self-service portal, via a dedicated email address or telephone and are logged onto our IT ticketing platform, with the aim that calls are responded to within 30 minutes and resolved withing 4 hours. If our technical experts cannot resolve the issue remotely, then an engineer will be despatched to attend to the problem in person.

Our infrastructure, partner network, knowledge and expertise, makes us the ideal choice for taking your IT to the next level.

We offer a comprehensive and scalable support service that covers your entire IT infrastructure and can provide both remote and on-site support throughout the UK.

Our coverage includes support of all your physical IT hardware, in addition to managed services sucah as email and anti-virus packages.

What’s Included?

- Hours based or unlimited support (remote and on-site packages
- Hours based packages allow roll over of unused hours annually
- 30 minute response to incidents
- 85% of faults rectified on first call
- Regular server, anti-virus and daily backup checks
- Secure hosted mail for GDPR (where provided)
- UK wide coverage

Without the appropriate preparation in place, a unexpected disaster could be detrimental to any business.

Unfortunate events such as floods, fires and other natural disasters, although uncommon still happen, and having the attitude “it will never happen to us” can be dangerous and leave your business exposed.

Our disaster recovery solution will restore business data, applications and operating systems to their pre-disaster state as quickly and effiecently as possible, minimizing the impact of a disaster to your organisation. Our premium packages will have you up and running within a few hours.

As employees become increasingly agile, workspaces now need to be designed to deliver more versatile connectivity solutions.

We provide a range of connectivity solutions that will ensure your working environment remains as productive as possible, and that deliver consistent effective communication, internally and externally.

What’s Included?

- Structured Cabling
- Wireless Network Solutions
- Leased Lines
- Broadband Connections
- Satellite Broadband
- VPNs & Remote Working Solutions

One of the most important topics for a modern day business is security. We specialise in helping you to prevent any kind of system malfunction, employee misconduct or outside threats that could cause a security breach. We have researched the market and work hard to select and implement the right security solutions for your business.

Data Security

Your data is your most valuable asset. To help safeguard it we provide world class data solutions which automate the backup and off-site storage of your business data, giving you peace of mind that your systems could be recovered quickly with minimal downtime, in the event of a disaster.

We can also help safeguard your company’s files and email communications with simple and powerful encryption for businesses of all sizes, making your data unreadable to everyone - apart from those allowed to see it.

Network Integrity - including firewalls, anti-virus, ransomware and malware protection

To keep your organisation safe, secure and compliant, we provide a full suite of web, email, mobile and network solutions.

We assess your security vulnerabilities and work with you to develop a comprehensive IT security strategy.

The emergence of the cloud in recent years has resulted in a new range of flexible and scalable offerings for organisations that embrace it.

We can help you embrace the cloud and provide you with a host of managed cloud solutions that can be tailored to the requirements of your business.

These include:

- Office 365
- Cloud Mail
- Cloud Backup
- Hosted Servers
- CRM Solutions

A complete network for ten users, all for £845 per month!

It’s the perfect solution for small businesses.

What’s included?

- 10 user network system
- Data server with 10 client computers and 21” monitors
- UPS and network switch
- Office 365 for all users
- Anti-virus, mail filtering and cloud backup for all users
- 10 hours IT support per year included
- Can upgrade entire system after 3 years for the same price

We can advise you on IT best practice and assist with the implementation of policies.

We will work with you to ensure best practice and compliance, partnered with cyber awareness training to ensure ongoing staff development and policy enforcement.

GDPR Consultancy & Solutions

GDPR compliance is a hot topic for organisations today. We can help you get there with support on Information Audits, Risk Assessments, Policy & Process Frameworks and accreditations for Cyber Essentials.

Our experts will survey your IT infrastructure and its performance, checking that all systems and software are up to date and running at optimum levels, along with highlighting where any security risks may lie.

We will then provide you with a detailed report that will detail specific recommendations for positive change. Our team will always be on hand to advise and if necessary carry out any work on your behalf.

Our Services

IT Network Support
Network Security
Data Security

Disaster Recovery
Connectivity Solutions
Structured Cabling

Cloud Applications
GDPR Consultancy
IT Audit

Arrange your free audit

Resources

How to protect your Office365 from attack

Find out how you can protect your Office365 from Ransomware and phishing attacks that are becoming more frequent and sophisticated than ever.

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Thinking of outsourcing your IT?

As UK leaders in IT Managed Services, let us take care of all your IT needs, remove the headaches and allow you to concentrate on growing your business.

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