Find the right role for you

Are you a multitasker with good communication skills who enjoys building relationships remotely? Or are you a problem solver with a technical mind and an eye for detail? Or would you describe yourself as a creative person, who enjoys working independently, and is motivated to find the next big client? At Altodigital, we can find the right role for you.

If you would like to book an informal chat with our Resourcing and Talent Manager, Corin Jukes, to discuss any of our current vacancies, please email Recruitment@Altodigital.com.

To find out about our current vacancies, please look at the list of available positions below:

Regional and Onsite Technician

Due to recent contract wins and growth plans moving forward Altodigital Networks are looking to recruit for multiple Regional and Onsite Technicians in Leeds and ALL surrounding areas. Salary and package negotiable dependent on your skill set and experience. We are ideally looking for Kyocera, Ricoh, Sharp or Canon trained Technicians with sound IT knowledge. If this sounds like an opportunity that might be right for you at this moment in time or indeed you know of someone in your network please do contact me directly or fill out the form below.

Call Controller

Role Overview:

We are looking to recruit a Call Controller in our Midlands office (Kingswinford). This is an opportunity to join a successful and growing organisation, as we strive to improve efficiency and value amongst our clients.

The successful Call Controller will be providing effective and efficient call planning support to a team of Field Service Engineers, proactively monitoring all customer requests for service support from start to resolution and maintaining excellent levels of customer service through consistent levels of performance and achievement of set KPI’s.

Key responsibilities:

• Accurate input and update of records on an internal management system
• Provide proactive first line support to customers
• Liaison with and building internal relationships to ensure compliance with all group and departmental policies
• Customer engagement to understand their requirements and fulfil requests
• Effective and efficient routing and despatch of field service engineers
• Monitor relevant call queues and assign appropriate resource

Essential Skills:

• Thorough understanding of call centre systems, processes and KPI’s
• Proven Customer service skills
• Time management
• Ability to work on own initiative and as part of a team
• Target driven with the desire to achieve results
• Excellent organisational ability coupled with a confident and determined approach
• Thorough understanding of call centre systems, processes and KPI’s
• Clear written and verbal communication skills

Business Development Executive, Harlow and Leeds

Role Overview:

This is an exciting opportunity to join our established business development team in our busy Bromley office.
Do you have oodles of energy, drive and enthusiasm to take your career to the next level?
Your future in the technology sales field could begin here.
Working within this successful sales team you will be contacting our existing and potential new customers promoting our diverse range of office technology products.
This could be the platform to progress into Account Management after proving your capability. Here at Altodigital, we invest in and reward our high achievers who are looking to join us for the long term.

Key Responsibilities:

• You will be making B2B calls daily, generating qualified leads and developing strong business relationships maximising on all opportunities
• Managing clients of all sizes from SME to Corporate organisations
• You will need to demonstrate at least 12 month’s sales experience and results in B2B or B2C

Essential Skills:

• Highly motivated, results orientated and driven by your own success
• Solutions based selling a distinct advantage

Benefits:

• Competitive salary
• Excellent bonus scheme
• Great working environment

Field Service Technician, Nottingham

Role Overview:

Due to recent contract wins and growth plans moving forward Altodigital Networks are looking to recruit for a Field Service Technician.  Salary and package negotiable dependent on your skill set and experience. We are ideally looking for Kyocera, Ricoh, Sharp or Canon trained Technicians with sound IT knowledge.

Key responsibilities:

• You will provide maintenance, emergency repairs and general service of either Kyocera, Lexmark or Ricoh branded equipment. The equipment includes; both colour and mono photocopiers, printers and multi-functional devices (MFDs).
• These openings are covering the NG postcode essentially therefore it’s essential that you have a Full Driver’s Licence. You will be meeting customers throughout the day, it’s essential that you are presentable and have excellent customer service skills.
• Our employees deliver the outstanding customer service that our business relies on and we believe that investing in our people is the right way to ensure we maintain service excellence.
• We pride ourselves on the development of our staff and invest in ongoing training and developments.

Essential Skills:

• Experience within a similar role, working for either a manufacturer or dealer of office equipment
• Experience of repairing Photocopiers or Multi-Functional devices
• Knowledge of one or all of the following brands Kyocera, Ricoh, Lexmark, Sharp
• Experience in the service delivery industry
• Proven electronic/mechanical capability
• Demonstrates excellent fault finding skills with a high technical ability
• Strong customer service and communication skills
• Works well under pressure and able to meet deadlines
• Able to solve problems and work on own initiative
• Team player that focuses on optimizing the team output.
• Excellent time management and organisational skills
• Ability to take ownership and accountability without daily guidance.

Benefits:

• Phone & Laptop provided
• Company Car or Travel Allowance/Expenses

Salary negotiable dependent on level of experience

Finance Assistant

Role Overview:

We are looking to recruit a Finance assistant to cover a period of maternity leave within our established and busy Finance team in Leighton Buzzard. This is a fixed term 9-12 month maternity leave contract.

Reporting to the Assistant Financial Controller, you will be providing key support to both the Purchase ledger team and the management accounting function.

Key responsibilities:

• Processing of supplier invoices
• Completing reconciliation work and assisting in producing management accounting information for senior management
• Distribution of supplier invoices for all company overheads to budget holders around the business
• Obtaining account coding and payment authorisation for all overhead supplier invoices
• Performing supplier statement reconciliations
• Managing processing of carriage invoices
• Assisting with monthly balance sheet reconciliation’s
• Supporting in preparation of monthly management accounting information

Essential Skills:

• Confident with Excel and exposure to Access would be desirable.
• At least two years within a similar role

Logistics Coordinator – Fixed Term Contract – Leighton Buzzard

Role Overview:

We are looking to recruit a Logistics coordinator in our Leighton Buzzard office. This will be to cover a maternity leave contract for nine months. Working within a busy department, you will be expected to liaise with the sales teams across the country, lease companies and logistics contractors to ensure that all deliveries are scheduled accurately and efficiently.

Key responsibilities:

• Schedule deliveries collections and relocations with customers and lease companies
• Confirm deliveries on our online system
• Check that all paperwork is correct and liaise with our sales order processing team prior to scheduling
• Maintenance of accurate delivery information and arranging training to coincide with deliveries
• Dealing with all internal and external queries

Essential Skills:

• Excellent organisational ability coupled with a confident and determined approach
• Proficient in MS word and Excel
• Able to use own initiative, be innovative and solve problems
• Experience working within a logistics environment is desirable
• An understanding of the Print/IT Industry would be a distinct advantage
• Good numeracy and analytical skills

Group Financial Controller, Midlands

Role Overview:

Altodigital Networks Limited is a fast-growing provider of Print Solutions, IT Managed Services, Communication Solutions, Document Management and Office Supplies.

We currently have an annual turnover of £70 million and this is expected to increase significantly over the next two years.

To support this growth, we need to start the search for a talented, ACCA/ACA Qualified Accountant to lead our Finance team as our Group Financial Controller. Experienced at Financial Leadership and forming accounting strategies, you will also play a key part when communicating Financials to non-finance managers throughout the business.

Reporting directly to the board, this all-encompassing role will require you to manage the day to day finance operation, ensuring it runs efficiently and produces accurate and timely Financial and Management accounts monthly.

This is a very hands on role where you will lead from the front and train, motivate and mentor your team. You will also be responsible for ensuring controls and systems are scalable and fit for purpose.

Key Responsibilities:

• Ensuring accounting systems are compliant
• Work closely with the Board, Directors and Heads of department
• Producing monthly board packs in a timely and accurate manner and presenting at Board meetings
• Production of annual reports
• Preparation of Group annual budgets, forecasts and cashflows
• Maintaining tight Financial controls
• Business partnering to improve processes and efficiencies and achieve cost savings and revenue growth
• Managing the year end schedule including relationship with external auditors

Essential Skills

• ACA/ACCA Qualified
• Track record in controlling all Finances for a growing business and delivering results
• Held a Senior Financial accounting role for at least five years, leading large financial teams
• A solid understanding of accounting standards, with a strong attention to detail, sound judgement and a hands on approach

Credit Controller, Leighton Buzzard

Role Overview:
Reporting to the Group Credit Control Manager, your main responsibility will be to control and maintain the Accounts Receivable.

Key Responsibilities:
•    Manage the Accounts Receivable to ensure high cash collection, and minimal queries outstanding at month end close.
•    Dealing with Credit/Debit Card payments.
•    Making collection calls, maintaining a professional and well-informed approach at all times.
•    Working as part of a team to ensure collection and query targets are reached each month.
•    Issuing of demand notices, in line with the collection process.
•    Maintain records of all customers. Resolve queries, termination requests and complaints in a timely manner, or deal with the internal team to assist in resolution.
•    Preparing of accounts for legal action, Insolvency/bankrupt/administration.
•    Carry out any other reasonable tasks/duties to support the Group Credit Control Department as directed by line manager.
•    Be pro-active in looking for ways to improve procedures.
•    Monthly reporting on status of over dues/Queries.

Essential Skills:

• Good time management and organisational skills
• At least two years’ experience within a Credit Control environment
• Methodical approach with an ability to work under pressure and to deadlines
• Flexible approach to work
• Ability to work as part of a team
• Able to communicate over the phone and face to face
• Attention to detail, records information accurately
• Good level of numeracy and English (written and spoken)
• Good computer skills
• Good working knowledge of Microsoft outlook, excel and word
• Able to take initiative and solve problems
• Strong customer service skills
• Strong verbal and written communication skills
• Enthusiastic and driven

Major Accounts Billing Administrator, Leighton Buzzard

Role Overview:

We are starting the search for a Major Accounts Billing Administrator to support the Major Accounts Billing Manager. This is a varied role and needs a proactive individual who always seeks to improve on the service we provide to our customers.

Key Responsibilities:
• Ensuring all major accounts are billed for the due period.
• Controlling and planning meter readings and cycle billing to raising credit notes and query handling.

Key Skills:
• Experience creating spreadsheets
• Data analysis
• Experience with invoicing
• Excellent data entry skills

For more information on any of these roles, please send your current CV and salary expectation to our Resourcing & Talent Manager, Corin Jukes recruitment@altodigital.com