Total Service

At Altodigital we perceive customer support not simply as being available if things go wrong. To us support means being there all the time. Being easy to contact without having to endure queues, menus, automated messages and overseas call centres.  All our customers can contact us 24x7 through a variety of channels - by telephone, email or online.

CONTACT US

Altoservice Portal

Altodigital provides a dedicated online service portal for customer's to use as a first line in service and support.  Via their own unique login each individual user can perform a number of different tasks using the online portal, in a simple and easy stage by stage process, including logging service calls, ordering toner and submitting meter readings.

CONTACT US

Alto Alerts

There’s nothing more frustrating or annoying, than struggling to report a service requirement, and then not being kept informed of how it’s being dealt with. Alto Alerts automatically monitors and reports on toner levels, fault incidents and service intervals, so that we’re aware of and can react to any impending issues with status reports that confirm appointments, parts dispatch and fault rectification.

CONTACT US

Leasing & Finance

Working with a select choice of leasing partners we offer a portfolio of finance options to obtain the most competitive rates.  This enables us to offer flexible finance arrangements ranging from short and long term rentals, TVP, MPS as well as outright purchasing options.

CONTACT US

Legacy Equipment

We can adopt a blended solution to include an organisation’s current legacy devices that are within asset life, ensuring the organisations total print infrastructure is managed and supported by one single supplier. The cost of this service can then be ‘wrapped up’ in one single quarterly invoice with an attached schedule that provides individual costs per device, department or even end user. This re-charging process in several cases can be used to create an internal revenue stream, and in most instances, is actually a VAT recoverable service.

CONTACT US

Fleet Management

Optimise is a revolutionary fleet management tool bespoke to Altodigital, that once implemented will harvest essential management information from your complete portfolio of networked print and copy devices.  Armed with this intelligence we can optimise all the performance parameters to prevent problems, streamline efficiencies and affect genuine cost savings. Optimise provides customers with a great deal of interactive information and control over the solution, in an easy and efficient manner, leaving more time to focus on core business issues.

CONTACT US

Recent Blog Posts

Infographic: The Truth Behind Working From Home

November 24th, 2014

Top tips for office printing best practice

November 18th, 2014

Cutting NHS administrative costs

November 11th, 2014

Recent Tweets

Want to know how to get the best from your office printing? Check out our blog post and find out how: http://t.co/RLUXjH9TRU

13 hours ago

Retailers can now legally force suppliers to switch to 3D priniting: http://t.co/P0lF9CHXWe

yesterday

RT @printauditeu: Scary to think 4% are naked WFH Infographic: The Truth Behind Working From Home http://t.co/g9JTP37FEU

2 days ago

We've created an infographic on 'The truth behind working from home'. Find out what people do whilst on-the-clock: http://t.co/wiX9IuO9TK

2 days ago

Contact Us

Please fill in the enquiry form opposite if you would like further information on our range of products and services, alternatively you can visit our “contact us” page.

Please enter the word you see in the image below:

Enter word:

Designed & Built by Perfect Circle