Altodigital provide flexible, tailored IT support, where we can manage individual aspects of your network as an extension to your IT department or the entire network on your behalf. Just some of the areas we can cover include:
Network infrastructures are extremely complex and can be a very daunting prospect for many organisations, especially those without an internal IT resource.
By choosing Altodigital as your IT support provider you will have peace of mind in knowing that our highly qualified experts will be performing regular health checks on your network and ensuring all systems and software are up to date and running at optimum levels.
Our support packages can offer around-the-clock support, a necessity for many organisations.
Our professional services team and service desk consist of over 200 technical individuals who are on hand to provide you with the necessary support as and when you need it. Our remote support portal allows us to connect to your network and resolve issues in a matter of minutes. For any issues that cannot be resolved remotely, our technicians will visit your premises and resolve the issue in person.
At Altodigital looking after our customers is key, and our technicians are highly qualified, experienced and MCSA or MCSE accredited.
Regular scheduled visits enable our customers to form strong working relationships with their designated technician. Many have commented on how the technician’s personal attention results in increased user knowledge and reduced ‘computer rage’ among their staff.
Altodigital prides itself on choosing the best partners to work with. Our partnership network includes the biggest names in IT, including among others:
Our products and our training come from the very best, and this is refelcted in the service and support we provide our customers.