Posted by PR,
30th July 2017

Does the future of call centres lie with Artificial Intelligence?

For many service-led companies, the call centre is an integral part of their business and customer service strategy. However, as A.I gradually becomes more common in our every day life, is the future of the call centre about to be revolutionised? We’re already seeing the use of digital…

Posted by PR,
26th June 2017

Artificial Intelligence: What does it mean for cyber security?

With the recent spate of cyber-attacks on large companies and organisations, ranging from the NHS to Parliament, it’s no surprise that organisations are looking to strengthen their security. But how can A.I help companies protect themselves from cyber threats? Speed A.I has the ability to process vast…

Posted by PR,
20th June 2017

How technology can improve workplace efficiency

Technology has massively overhauled the way in which we carry out our most mundane day-to-day tasks. From booking a train ticket to paying the bills, smart technology has become our first port of call to complete our to-do lists. So it’s no surprise that this technology is also revolutionising…

Posted by PR,
16th June 2017

5G – what does it mean for businesses?

There’s been lots of news around the arrival of 5G technology, which is due to reach the UK in 2020. Claiming to be up to 100 times faster than the current 4G capability, and to have the ability to download a full HD movie in just 10 seconds, 5G promises to pave…

Posted by Marketing,
15th June 2017

Tim Hubbard is Helping To Make Dreams Come True

Tim Hubbard, Group Business Development Director, is taking part in Walk for Dreams on Sunday 16th July 2017, the biggest annual charity event for Promise Dreams, a national charity that makes the wishes of children with terminal illness come true. Tim started supporting the charity five years ago after friends, Steve…

Posted by PR,
14th June 2017

What is Cloud Computing and how can it help your business?

What is The Cloud? How does it work? And how do we access it? We’ve all heard of ‘the cloud’, but not all of us are completely sure of what it is, and more importantly, how it works. And with ‘Cloud Computing’ becoming a more and more common term,…

Posted by PR,
9th June 2017

New 3D printing technique inspired by sandcastles

3D printing is an area of technology that is rapidly developing, with the industry expected to grow by more than 31% per year between now and 2020. And with companies such as HP investing in the technology, it’s starting to become more and more readily available to businesses of all types. …

Posted by PR,
6th June 2017

When turning it ‘off-and-on-again’ goes wrong

There’s been a huge focus on BA over the last week and a half in the aftermath of its global systems meltdown, which left 75,000 passengers stranded over the bank holiday weekend. While speculation has been rife over the cause of the IT crash, an external investigation is now underway,…

Posted by PR,
31st May 2017

“WannaCry” and the need for disaster recovery

On May 12th, the NHS announced that it had been a victim of a global cyber-attack, which affected more than 300,000 computers across the world. The attack, caused by a ransomware known as WannaCry, locked healthcare professionals across the UK out of their computer systems by encrypting important patient data and…