There’s nothing more frustrating or annoying, than struggling to report a service requirement, and then not being kept informed of how it’s being dealt with. Alto Alerts automatically monitor and report on toner levels, fault incidents and service intervals, so that we’re aware of and can react to any impending issues.
Unique Alto Alert features include:
- Continuous on-duty and available status – 24X7.
- We can communicate the ‘state of play’ with you at work, at home, or even via your mobile.
- Service alerts are automatically directed to the Technician, Account Manager and Executive Team.
- It keeps you updated on service visits.
- Status reports confirm appointments, parts dispatch and fault rectification.
- Should your Altodigital Account Manager be away from the office, an SMS message is automatically sent to their mobile phone, stating the details outlined in the automated email.